Just purchased a Trek FX 7.4 and accessories. I explained to the salesperson that I had not ridden in over 30 years and wanted to get back into it. The staff was very helpful. They set me up with the right bike and all I needed to get back on the road. They took a lot of time with me making sure I was comfortable with my new bike. I also spent considerably less than I thought I would.
If you go to this location and want great customer service, speak to one of the sales associates as they seem more welling to help the customer at any cost. We wish we could say the same about the management.
I needed help with my bike and got great service from Ben. I have neck issue and the bike that I had was increasing my pain. Ben help me select a bicycle that I like, gave me no pain and is very comfortable. I am very pleased with my new Trek Verve bike. I highly recommend Revolution Cycle in Stafford, VA. They know what they are doing. BTW, note that the GPS brings you to the old location, punch in the address from the website to find it. The new location is only a few block away from the old location.
I highly recommend Revolution Cycles.
Very nice staff
Just recently purchased two bikes from the Stafford location. Both of the sales persons working were extremely accommodating and took the time necessary to make sure we were happy with our selections. My wife and I are very thankful for the help we received even if it meant staying late. Unfortunately after spending $$$$ the manager was not happy that we kept them 15 minutes past closing time, both of our sales man and woman encouraged my wife and I that the customer always comes first and they were more than happy to stay late to make sure our riding experience was as great as it could be.
Excellent Customer Service. I brought in a mid 90's mountain bike wanting just the minimum fixed to get it running. It needed a lot. They did exactly what I asked for and threw in some extras just to be nice. I had brake problems a couple of weeks later (brakes they worked on) and took it back. They completely replaced everything with upgraded parts at no charge to me. I don't know if they were responsible for what went wrong, but they foot the bill regardless. I've returned for several purchase since then simply as a thank you. I will continue to return.
Every time I go into Revolution Cycles I come out satisfied and having spent less money than I had planned on spending. Word of advice, if you purchase a new bicycle from these guys BUY the 3 year "Keep it Rolling" plan, you will not regret it. I am not the kind of guy who normally purchases extended warranties but this one is well worth it. I have already gotten over 4 times the value of the plan in parts and service and you don't have to pull teeth to get them to honor it.
Trek Bicycle Stafford Aquia Park is a US Bicycle Store based in Stafford, Virginia. Trek Bicycle Stafford Aquia Park is located at 2773 Jefferson Davis Hwy, 111, Stafford, VA 22554, USA.
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